Privacy policy

Last updated: May 2026 · Applies to US residents only

At Stellara, your privacy is something we take seriously. This policy explains how we collect, use, protect, and share your personal information when you visit or purchase from our website. By using our site, you agree to the practices described below.

A. Information We Collect

Information you provide directly:

  • Name, billing and shipping address, email, and phone number
  • Payment information (processed securely by third-party payment providers — Stellara never stores your card details)
  • Information submitted through forms, surveys, or when contacting our support team

Information collected automatically:

  • IP address, browser type, device information, and operating system
  • Pages visited, time spent on site, and browsing activity
  • Location data and usage patterns

Tracking technologies: We use cookies and web beacons to improve site functionality, remember your preferences, and analyze traffic. You can disable cookies through your browser settings, though some site features may be affected as a result.

Third-party sources: We may receive information from payment processors, analytics providers, advertising networks, and fraud prevention services to help us operate our business securely and effectively.

B. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders and payments
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to customer service inquiries and complaints
  • Improve our website, products, and overall shopping experience
  • Detect, prevent, and investigate fraudulent or illegal activity
  • Send promotional content and product offers (where you have opted in)
  • Comply with applicable legal obligations

C. Sharing Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: Payment processors, shipping carriers, hosting services, email platforms, and analytics providers — solely to perform services on our behalf
  • Legal compliance: When required by law, court order, or government request
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
  • Fraud and security: With law enforcement or credit agencies, where necessary to protect against fraud or illegal activity

All third-party service providers are required to handle your information in accordance with applicable privacy standards.

D. Google Analytics

We use Google Analytics to understand how visitors use our site — including pages visited, session duration, and traffic sources. This data is aggregated and does not identify individual users. You can opt out of Google Analytics tracking by disabling cookies in your browser settings.

E. Your Privacy Choices

  • Cookies: You can disable cookies at any time through your browser settings
  • Marketing emails: You can opt out of promotional emails by clicking "unsubscribe" in any email we send or by contacting us directly
  • Account information: You can update or correct your personal information by logging into your account or contacting our support team

F. Your US Privacy Rights

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to know: What personal data we collect, use, and share
  • Right to access: The specific personal information we hold about you
  • Right to correct: Inaccurate personal information we have on file
  • Right to delete: Request deletion of your personal data, subject to legal exceptions
  • Right to opt out: Of any data sharing that qualifies as a "sale" under applicable state law
  • Right to appeal: Any decision we make regarding your privacy rights request
  • Right to non-discrimination: We will never treat you differently for exercising your privacy rights

To exercise any of these rights, contact us at support@stellara.shop. We will respond to all verified requests within 45 days of receipt.

G. California Residents — CCPA Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Know the categories of personal information we collect and the sources from which we obtain it
  • Know the business purpose for collecting or sharing your information
  • Know the categories of third parties with whom we share your information
  • Access the specific pieces of personal information we hold about you
  • Request deletion or correction of your personal information
  • Opt out of the sale or sharing of your personal information
  • Not to be discriminated against for exercising your CCPA rights

Stellara does not sell personal information for monetary value. However, limited data sharing with analytics or marketing partners may qualify as a "sale" under CCPA definitions. You have the right to opt out of this at any time by contacting us at support@stellara.shop.

California residents under 18 may request the removal of content they have posted on our site by contacting us directly.

H. Children's Privacy

Our website is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with their personal information, please contact us immediately, and we will delete it from our records promptly.

I. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption and secure payment gateways. While we take every reasonable precaution, no method of online data transmission can be guaranteed to be 100% secure. You transmit personal information to us at your own risk.

J. Data Retention

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected — including order processing, legal compliance, and fraud prevention. Once no longer needed, your information is securely deleted or anonymized.

K. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of any external site before providing your information.

L. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. Your continued use of our website after an update constitutes acceptance of the revised policy.

Contact Us

To exercise your privacy rights, ask questions, or submit a complaint about our privacy practices, please reach out to us directly:

Email: support@stellara.shop
Phone: +1 702-715-4515
Business Address: 7400 S Las Vegas Blvd #55B, Las Vegas, NV 89123, USA
Business Hours: Mon–Fri, 8:00 AM – 6:00 PM (PST)